1. Welcome to Vitalis
By using the Vitalis app, you're agreeing to these terms. We've written them in plain English to make sure you understand exactly what you're signing up for.
Important Medical Disclaimer: Vitalis is a tracking and insight tool, not medical advice. Always consult healthcare professionals for medical decisions. This app helps you track patterns - it doesn't diagnose or treat conditions.
2. What Vitalis Does
Vitalis helps you manage IBS by:
- Tracking your daily life: Log foods, symptoms, and stress levels
- Smart insights: Get reports showing which foods correlate with your symptoms (weekly, monthly, 3/6/12 month periods)
- Pattern recognition: Discover when and where symptoms occur most
- Stress correlation: See how stress levels relate to your symptoms
- Safe & harmful food identification: Learn which foods work best for your body
- Educational content: Access IBS-related articles and our free FODMAP food list
3. How We Handle Your Health Data
3.1 What We Store
Your health information is stored in two places:
- On your device: All your entries are saved locally on your phone
- On our secure servers: We backup your data so you don't lose it if you switch devices
3.2 Data Security
- All data is encrypted during transmission and storage
- We use industry-standard security practices
- Your data is never shared with third parties for marketing
- You can delete all your data at any time
3.3 How Long We Keep Data
- Active accounts: Data kept as long as you use the app
- Deleted accounts: All personal data permanently deleted within 30 days
- We may keep anonymized, non-identifiable usage statistics to improve the app
4. Authentication & Your Account
4.1 Sign-in Options
You can use Vitalis with:
- Apple ID: Quick sign-in using your Apple account (we receive your name and email)
- Anonymous mode: Use the app without providing personal details (data still backed up with anonymous ID)
4.2 Account Security
- Keep your login credentials secure
- Tell us immediately if you suspect unauthorized access
- You're responsible for all activity under your account
5. Subscription Terms
5.1 Subscription Plans
- Monthly subscription: Billed every month
- Annual subscription: Billed once per year (better value)
- 7-day free trial: Try premium features risk-free
5.2 What You Get
Generous Report Generation: When you subscribe, we generate your first insights using all your historical data. After that, new reports use data from your subscription start date forward - so you get maximum value from day one.
5.3 Payments & Billing
- Processed by: RevenueCat handles all payments securely
- Payment methods: Through Apple App Store (credit card, Apple Pay, etc.)
- Auto-renewal: Subscriptions renew automatically unless canceled
- Price changes: We'll give you 30 days notice of any price increases
5.4 Cancellation & Refunds
- Cancel anytime: Go to your iPhone Settings > Apple ID > Subscriptions
- When it ends: You keep premium features until your current billing period expires
- Refunds: Handled by Apple according to their refund policy
- Free trial: Cancel before trial ends to avoid charges
6. Content & Medical Disclaimers
6.1 Articles & Educational Content
- Our articles are for informational purposes only
- Content is researched but may not apply to your specific situation
- Always verify information with healthcare professionals
- We update content regularly but can't guarantee 100% accuracy
6.2 FODMAP Food List
- Based on current research from Monash University and other sources
- Individual tolerances vary - what works for others may not work for you
- Use as a starting point, not absolute rules
- Consult with a registered dietitian for personalized advice
6.3 Medical Disclaimer
Not Medical Advice: Vitalis insights are based on correlations in your data, not medical diagnosis. Our app:
- Cannot diagnose IBS or any medical condition
- Cannot replace professional medical care
- Should not be used to make treatment decisions alone
- Is not intended for emergency situations
Always consult healthcare professionals for medical advice, diagnosis, and treatment.
7. Third-Party Services
7.1 RevenueCat (Payment Processing)
- What they do: Handle all subscription payments and billing
- Data they receive: Purchase information, subscription status
- Why we use them: Secure, reliable payment processing
- Their privacy policy: https://www.revenuecat.com/privacy/
7.2 Apple Services
8. Your Rights & Responsibilities
8.1 Your Rights
- Data ownership: You own all the health data you input
- Data access: Export your data anytime
- Data deletion: Delete your account and all data permanently
- Privacy control: Choose what data to share and when
- Support: Get help when you need it
8.2 Your Responsibilities
- Accurate data: Enter information truthfully for best results
- Account security: Keep your login credentials safe
- Personal use only: Don't share your account with others
- Respect our service: Don't try to hack or abuse the app
- Medical decisions: Always consult professionals for health choices
8.3 Age Requirements
- Must be 13 or older to use the app
- Users 13-17 may need parental consent (depending on local laws)
- If you're under 18, have a parent review these terms with you
9. What Could Go Wrong (Limitations)
9.1 App Limitations
- The app might occasionally have bugs or be temporarily unavailable
- Insights are based on patterns, not medical certainty
- Individual results vary - what works for others may not work for you
- We can't guarantee the app will solve your health problems
9.2 Our Liability Limits
To the extent allowed by law:
- We're not responsible for health outcomes based on app use
- Our maximum liability is limited to what you paid for the subscription in the last 12 months
- We're not liable for indirect damages or lost profits
- Some places don't allow these limitations, so they may not apply to you
9.3 Emergency Situations
In case of medical emergency, call emergency services immediately (911 in US, 112 in EU, etc.). Do not rely on this app for emergencies.
10. Account Termination
10.1 You Can Leave Anytime
- Cancel subscription through iPhone Settings
- Delete the app from your device
- Contact us to permanently delete all your data
10.2 We Might End Your Account If You:
- Violate these terms repeatedly
- Try to hack or abuse our systems
- Don't pay subscription fees
- Use the app for illegal activities
10.3 What Happens When Account Ends
- You lose access to the app and premium features
- We'll delete your personal data within 30 days
- You can request a data export before deletion
11. Changes to These Terms
We may update these terms occasionally. When we do:
- We'll notify you through the app
- Major changes will be clearly highlighted
- You'll have time to review before they take effect
- Continued use means you accept the new terms
- If you don't like the changes, you can cancel your subscription
12. Legal Stuff
12.1 Disputes
If we have a disagreement, let's try to resolve it friendly first by contacting our support team. For legal matters, courts in Albania will handle any disputes.
12.2 If Part of This Agreement is Invalid
If any part of these terms can't be enforced, the rest still applies.
12.3 Complete Agreement
These terms, along with our Privacy Policy, represent our complete agreement. They replace any previous agreements.
13. Contact Us
Thanks for choosing Vitalis to help manage your IBS journey. We're here to support you! 🌟